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Date: April 18th, 2009

Delta Airlines no longer sending reservation calls to India

18 April, 2009 (08:26) | Human Interest | By: ricjames

Like some other businesses (Dell, for example) Delta Airlines has had enough complaints from people who can’t understand the reservations agents Delta hired overseas. They have made the decision to halt outsourcing their reservations centers to India. Chief Executive Richard Anderson told employees in a recorded message late Thursday night that the world’s biggest airline [...]